Mumbai, India, November 2, 2026: Škoda Auto India has expanded its nationwide network to over 350 Customer Touchpoints across 193 cities, strengthening its sales and aftersales presence as it looks to reach more customers across established and emerging markets.

The company achieved the milestone on October 30, 2026, with the inauguration of its 350th Customer Touchpoint in Imphal, marking Škoda’s entry into Manipur. The expansion underlines the brand’s efforts to improve customer access, strengthen its dealership network and offer a consistent ownership experience across the country.

Commenting on the milestone, Ashish Gupta, Brand Director, Škoda Auto India, said the expansion reflected the company’s commitment to bringing the brand closer to customers nationwide. He acknowledged the contribution of existing and new dealer partners, adding that the focus would remain on delivering a consistent experience across sales and aftersales as the company enters new markets.

Škoda Auto India’s network expands to 193 cities

Škoda Auto India’s customer touchpoint network has grown significantly over the past five years, increasing from 191 outlets in 2021 to 325 in 2025 and over 350 in October 2026.

Its geographical presence has also expanded from 156 cities across 25 States and Union Territories in 2024 to 193 cities across 29 States and Union Territories.

Supported by 79 dealer partners, the network comprises 270 Sales Touchpoints and 203 Aftersales Touchpoints, including multiple 2S and 3S facilities. Between January 2025 and October 2026, the company added 58 showrooms across 38 new cities and 45 workshops across 34 new cities.

The expansion is aimed at improving access to both vehicle sales and aftersales services, particularly in markets beyond India’s major metropolitan centres.

Škoda enters 11 new cities in 2026

As part of its expansion strategy, Škoda Auto India entered 11 new cities during 2026. These include Balasore, Baramati, Bathinda, Bikaner, Guna, Imphal, Jorhat, Kaithal, Khammam, Sri Ganganagar and Vasai.

The inauguration of the Imphal facility is particularly significant as it marks the first presence of a SAVWIPL Group brand in Manipur. Škoda also has the widest geographical coverage among Group brands in Northeast India.

The company’s expansion into emerging markets is beginning to contribute significantly to its business. According to Škoda Auto India, new outlets accounted for over 25% of its overall sales between January and October 2026, highlighting the growing importance of markets beyond established urban centres.

Customer experience remains a key focus

Alongside its geographical expansion, Škoda Auto India is focusing on improving the ownership experience through its dealership and aftersales initiatives.

The brand’s dealer partner in Bengaluru ranked No. 1 for dealership customer experience in the CarPhD survey, which covered 16 cities, 18 automotive brands and 88,000 customer reviews.

Škoda supports its ownership experience through initiatives such as Škoda Super Care, which includes a four-year standard warranty, roadside assistance and complimentary service labour. The company also offers Škoda Express Care at select locations, aimed at providing quicker service turnaround times and greater convenience for customers.

With over 350 Customer Touchpoints across 193 cities, Škoda Auto India is looking to build on its expanding product portfolio and growing geographical presence. The addition of new dealerships and workshops, particularly in emerging markets, is expected to strengthen its nationwide reach while making sales and aftersales services more accessible to customers.