Maruti Suzuki Expands Service Network with Record 502 New Touchpoints in FY26, Targets 8,000 by 2030

New Delhi, April 3, 2026: Maruti Suzuki India Limited has announced a landmark expansion of its after-sales service network, adding a record 502 new service touchpoints during the financial year 2025–26. This marks the highest-ever network expansion achieved by the company in a single financial year, reinforcing its leadership in customer service accessibility across India.

With this addition, Maruti Suzuki’s total service network has grown to 5,926 touchpoints, now spanning over 3,000 cities and towns. The expansion underscores the company’s continued focus on enhancing customer convenience and ensuring seamless vehicle ownership experiences, regardless of geography.

The newly added service touchpoints include a mix of formats such as ARENA and NEXA workshops, Maruti Suzuki Sales and Service Points (MSSSP), as well as innovative mobile solutions like Service-on-Wheels and Bodyshop-on-Wheels. These diverse formats are designed to cater to evolving customer needs, offering both traditional workshop access and flexible, doorstep servicing options.

Commenting on the milestone, Hisashi Takeuchi, Managing Director and CEO of Maruti Suzuki India Limited, highlighted the importance of accessibility in customer satisfaction. He noted that the availability of service touchpoints and spare parts plays a crucial role in providing peace of mind to car owners. As customer expectations evolve, the company continues to innovate its service delivery models to ensure support is always within reach—whether at workshops, at home, or even during long-distance travel.

Maruti Suzuki’s service journey began with its first workshop in 1983, and it took nearly 14 years to reach 1,000 touchpoints by 1997. The company crossed the 5,000 mark in May 2024, reflecting a significant acceleration in recent years. In fact, nearly 2,000 service touchpoints have been added over the past five financial years alone, driven by strong collaboration with network partners and a strategic push into smaller towns and rural markets.

Looking ahead, Maruti Suzuki has set an ambitious target to expand its service network to around 8,000 touchpoints by the financial year 2030–31. This planned growth aligns with the company’s broader vision of strengthening its nationwide presence and delivering consistent, high-quality after-sales support to millions of customers.

With this record-breaking expansion, Maruti Suzuki continues to set benchmarks in India’s automotive after-sales landscape, combining scale, accessibility, and innovation to enhance the overall ownership experience.